Do not carry cards for family or friends. Make sure you are carrying only your card when you go through the access gates.Save this card! Reload your card online and use it for several years.When your card is scanned at the gate, your photo will be displayed, screened, and admired by our staff. Your photo will not be printed on your card but it will be in our system.The access gates will read your card and open if valid for the day. Once you receive your card, you can skip the ticket window and head straight to the lift instead.It will cause damage to the RFID antenna. Place your card in a side pocket on the left side of your jacket between shoulder and waist height.Do not place it in a pocket with cell phones, wallet items, keys, food or cans. Place your card in a jacket pocket by itself.Your Season Pass or Lift Ticket has been loaded onto this space age encrypted card with a RFID chip inside.Here are some tips to make your direct to lift experience a breeze. Due to this change, passes and tickets will look a bit different. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.This season, Elk Mountain is going radio frequency! That’s right, access to the chairlifts will all be handled by RFID technology. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The first call the girl asked my name then hung up Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The first time I was put on hold were I remained for 15 minutes before hanging up. The amount is still short of the $66.00 I am owed.
She then came back with $45.00 which she placed on the counter and walked away refusing to talk anymore to me. She got a sheet of paper and attempted to do the math again. She came up with $24.00 and placed the cash on the counter. The girl tried figure out what I was owed. The next day I again tried for resolution at the customer counter. She said the manager,****, would be in the next day. She responded something like what do you want me to do about it ? "That's your problem. I told the evening supervisor that I believed I was overcharged. Later in the evening I approached the inside customer counter. Child lift tickets are $45 and $70 respectively. We subsequently consulted Elk Mt website and determined that the age for a child ticket includes age 18 and and an adult evening ticket is $45 while an adult all day ticket is $83. The lift ticket prices are not posted in plain sight for anyone to see. She charged me $552.00 ,which I paid in cash and she gave me the 4 lift tickets. I told her we needed 3 adult and 1 child ticket. She told me the child ticket was under age 18. I then asked what age was required for a child ticket. I approached the outside lift ticket window and told the agent how much skiing we intended to do and asked what our best option was for purchasing our lift tickets. We arrived at Elk Mountain Ski Resort at about 5:00PM. Our plan was to evening/night ski on the 29th and ski again all day the following day the 30th. 'On 01/29/22 I traveled with my 3 sons ages 21, 18 and 17 to Union Dale, Pa.
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